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<vxml> level of a page will change the settings on a document scope, (or on the application scope if the document in question is the application root). You can also set a property for a specific input field or form in order to change a particular setting for a form/field scope. Be advised, that the default property settings are optimized for maximum performance, and changing any of them, (especially the Advanced Nuance Properties), should be undertaken with extreme caution.| ANNOTATIONS: EXISTING POSTS |
alexey.timofeev
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| Hi,
i have 2 questions: 1. is there any possibility to reduce amount of time after call answered and first phrase pronounced? 2. is there any possibility to reduce amount of time after pressing button and reaction on it? I tried to reduce properties completetimeout, fetchaudiodelay, incompletetimeout but saw no difference. |
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mikethompson
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| Hi Alexey,
Allow me to address your questions numerically: 1) There are a lot of things that influence how quickly the first phrase is pronounced. For example, large documents (especially involving server-side markup) will take longer to parse than a simple hello world application. Also, any audio files which are not cached can introduce delays. It all depends on how your application is built, as there are some nice things you can do to trim down the amount of delay. If you would like some more information specific to your scenario, please open a private account ticket with us. 2) So far you're on the right track. Compeltetimeout and incompletetimeout are certainly good properties to control. I would highly recommend checking out the spec on Appendix D ? Timing Properties: http://www.w3.org/TR/2004/REC-voicexml20-20040316/#dmlATiming This will cover all the properties you can modify to influence the timing of input for your application. I think you will find this section VERY helpful. Best, Mike Thompson Voxeo Corporation |
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raghu.ram
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| hi,
comin straight to point i hv a project, and i hv done it in cafe.bevocal.com and i hv used some bevocal properties in my project.. and now im not fully OK with there services so i want to try my code in ur site, and im havin a problem with the code in this ?? so plz guide me what changes should me made to my current code, to work in this site..?? thanks --raghu |
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mikethompson
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| Hi Raghu,
Our VoiceXML platform follows rather closely to the W3C spec: http://www.w3.org/TR/2004/REC-voicexml20-20040316/ You will find most of your answers there, but our VoiceXML documentation will also prove to be extremely helpful. As it looks like you've already found our documentation, I would encourage you to check out our property guide: http://docs.voxeo.com/voicexml/2.0/frame.jsp?page=mot_appendixh.htm Of course, if you ever get stuck with your code conversions, feel free to ask us and we will gladly point you in the right direction. Best, Mike Thompson Voxeo Corporation |
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yungwei
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| Hi,
Is it correct to say that whatever is mentioned in Voxeo property guide is supported? |
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mikethompson
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| Hi Yungwei,
The properties mentioned in the W3C property guide will work on our VoiceCenter 5.5 and Prophecy platforms. However, the Nuance specific properties will only work on VoiceCenter 5.5, as it uses a Nuance ASR. Prophecy uses its own in-house ASR, which does not support Nuance specific properties. However, you *can* integrate Nuance ASR with Prophecy if you would like to utilize these properties. I hope this adresses your question, and do let me know if you have further questions. Best, Mike Thompson Voxeo Corporation |
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jimijani1982
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| My Question is How to read "Voxeo Logs" in Log Viewer. Which portion of logs we have to more concentrate.
My email:a.majid@ubl.com.pk |
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VoxeoDustin
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| Hey,
Below are some links to our documentation on some of the information you'll find in the logger and how to decode it. Some of this is for our online debugger, but most of the information translates to the local Prophecy Log Viewer as well. http://docs.voxeo.com/voicexml/2.0/loggerfeatures.htm http://docs.voxeo.com/ccxml/1.0-final/loggerfeatures_ccxml.htm http://docs.voxeo.com/callxml/3.0/loggerkey_cxml30.htm Cheers, Dustin |
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sherriman
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| Is there a way to log the value of a property? Can I use the value in TTS?
Something like the following? <property name="termchar" value="1"/> <block> <log expr="termchar"/> <value expr="termchar"/> </block> This causes an error to occur. It would be useful to be able to discover what these values are. Thanks, Scott |
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voxeoJeffK
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| Hi,
Settings that can be configured via the <property> element are not available as shadow variables. It is assumed that if you have used a custom setting for a property, you would know what value that is. If you would like to know the default settings, their settings do show in the logs: 00071 4af6 03:27:01 AM MOT/VXT202.ORL.VOXEO.NET - RTSP MESSAGE(o): ANNOUNCE rtsp://127.0.0.1:554/recognizer/ RTSP/1.0 Cseq: 7 Session: 8fd5c64e558ffbddd05c7c59f0414af6-916324265-57a7fcd0-00001204-00000f1e Content-Type: application/mrcp Content-Length: 399 RECOGNIZE 3914002 MRCP/1.0 N-Best-List-Length: 1 Sensitivity-Level: 50 Dtmf-Term-Timeout: 0 Dtmf-Term-Char: # Speed-Vs-Accuracy: 50 No-Input-Timeout: 5000 Confidence-Threshold: 1 Recognizer-Start-Timers: false Speech-Language: en-US Vendor-Specific-Parameters: Voxeo-Input-Mode=dtmf voice;Voxeo-Log-Control=enable Content-Type: text/uri-list Content-Length: 23 session:0@vxmlgrammar hope that helps, Jeff K. |
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aminul
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| Nice site , and it is really helpfull | |
voxeoJeffK
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| Hello Aminul,
We thank you for your kind words! We're glad you have found our documentation and tutorials to be beneficial. If you ever have a VoiceXML question please feel free to ask, and we'll do our best to help out. Regards, Jeff Kustermann Voxeo Support |
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avinashm
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| Hi,
Here is my question. Is there anyway that maxspeechtimeout event occurs when ever it feels like it?? because that's exactly what i am seeing. I have an application that accepts a multiple digit number and i am using built in grammar for that. So when i am using DTMF to enter that number it is throwing maxspeechtimeout error if i give a slight pause between the digits. I am sure it is not intergidittimeout because i set that to 5 seconds and i am giving a pause like 3 seconds. When i was testing that menu, on the first try it throwed maxspeechtimeout event after 25seconds, on the second try 12 seconds and the third try 17seconds. I have a catch event progrmmed to catch maxspeechtimeout that prompts the user to enter the number again up to 3 times. I checked the Nuance configuration file and maxspeechtimeout value is set to 40seconds. In my application root it is set to 40seconds and even i am setting the maxspeechtimeout to 40seconds for that menu. So i am really confused about all this. Is there anything i am missing? Any help or guidence will be appreciated. FYI: It is not voxeo platform Thanks, Avinash |
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voxeoshanesmith
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| Hi,
You may need to check what your incompletetimeout and completetimeout are set to. If either of them seem to short, try amping up completetimeout to give you a longer window. If you are still having problems, please open a ticket in your account and attach the Application Debugger logs to it. I'd be happy to assist further. Thanks, Shane Smith Voxeo Support |
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avinashm
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