This appendix is what you will want to check when you find that your code isn't behaving as it should be. Within the following subsections, you will find information on the best techniques to use to debug your VoiceXML code, pragmatic data on the Voxeo real-time logger, details on what those nasty error messages mean, and hard-earned insider knowledge that will help you debug your applications in no time flat. You will also find a section devoted to helping us help you get a fast, accurate response when things go horribly awry with your application.
Overview
General Debugging Techniques: This subsection contains advice on how to write and debug a trouble-free Voice-application. This section also offers a linear, step-by-step guide for troubleshooting your application when your code seems to be riddled with errors.
Meta Element Debugging: Feeling too lazy to watch the Voxeo Debugger 24/7? For all the slackers out there, know that you can also enable a programmatic debugging email to be sent to your inbox whenever your application encounters an error; how cool is that? Learn how simple it is to enable this feature by reading our sermon on the subject, and include this one-line addition to your code.
The Voxeo Real Time Debugger: This section explains the intricacies of using the Voxeo real-time debugging tool to help troubleshoot your application. Topics covered include a how-to guide, feature description, and information detailing how to discern a 'true' error from a system message.
Debugger Key: This subsection contains the information that you will need to interpret each cryptic logger message that you might encounter, as well as helpful suggestions on how to track down and isolate the malfunctioning code so that the logger will quit outputting those pesky error messages.
Getting Support Help: The information contained within this portion of the appendices offers advice on how to get the quickest, most accurate response to support when you simply can't figure out the error on your own. Details include where to send your problems, what we will need to help you, and good old-fashioned, down-home humor to tide you over while you wait for us to fix your application.
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